Warranty Terms & Conditions_Eagle Trailers and Campers
When purchasing a product from Eagle Trailers and Campers, you are agreeing to all terms and conditions of warranty as outlined here.
AUSTRALIA WIDE WARRANTY
The following information is related to Warranties offered by Eagle Trailers & Campers. Please read all the information carefully, and should you have any questions relating to any aspect of this section, please contact Eagle Trailers and Campers on (08) 8281 6696. By purchasing an item from Eagle Trailers & Campers, you hereby agree to all terms and conditions of warranty set out herein.
Chassis and Drawbar - Structural Warranty
Carries a Lifetime warranty for all caravans and camper trailers sold from July 2020.
Camper Trailers & Caravans
Unless stated otherwise, trailer only is covered by a 12 month limited manufacturer’s warranty from the original date of purchase; this is when final payment is made.
Tents are guaranteed to be in new merchantable condition at the time of purchase. A limited manufacturer’s warranty period of 12 months applies to canvas components, poles and fittings.
Warranties are only valid to the original purchaser and from the original date of purchase only. Warranties are not transferrable under any circumstances.
Warranties apply only to items sold as “New” and do not extend to any items sold via “Auction”, or deemed to be “Second hand” or “Damaged” unless specifically stated otherwise in writing.
Warranties do not apply to products used in a hire scheme or as a rental.
Any work performed under an authorised warranty claim approved by Eagle Trailers & Campers must be performed by Eagle Trailers and Campers or a nominated representative of Eagle Trailers & Campers and only with the express written permission of Eagle Trailers & Campers.
All transport costs and incidental expenses relating to any warranty claim, whether approved or denied, will be the responsibility of the purchaser.
Items Not Covered Under Warranty
- Wheels and Tyres
- Travel Covers and Straps
- General Consumables e.g. bearings, light bulbs etc.
- Zips, Mesh or Screens
- General Wear and Tear
- Suspension Bushes
If you have further questions relating to Eagle Trailers and Campers warranty terms and conditions or wish to make a warranty claim, please call us directly on 08 82816696